Effective date: August 30, 2026
Denton Slab Leak Detection & Repair (“Denton Slab Leak,” “we,” “us,” or “our”) operates dentonslableak.com as an information and provider-matching platform. We do not perform plumbing work. Service work is performed by independent providers.
Information we collect
- Information you provide: name, phone number, email address, service address, property and service-request details, and any information you submit through a form, call, or text.
- Communications: the content and metadata of calls, voicemails, emails, and SMS messages, including your consent and opt-out preferences.
- Technical information: IP address, browser and device information, referring pages, cookies, and website-usage data.
How we use information
- Respond to requests and ask qualification or scheduling questions.
- Seek a match with an independent provider that reports serving your area.
- Coordinate communications about your request and provide service-related updates.
- Operate, secure, troubleshoot, and improve the website and communications systems.
- Maintain consent, opt-out, fraud-prevention, and compliance records.
Provider matching and data sharing
When you request help, we may share the information reasonably needed to evaluate and respond to your request with independent plumbing or home-service providers that may serve your area. Those providers are separate businesses and are responsible for their own services, licensing, estimates, contracts, warranties, and privacy practices.
We may also share information with vendors that help us host the website, manage forms, analyze traffic, prevent abuse, and provide telephone, email, and text-message services. We may disclose information when required by law or to protect rights, safety, and security.
Mobile information will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties, except with service providers that support delivery of the messaging program or as required by law.
Calls and SMS messages
If you expressly opt in, we may call or text you at the number you provide about your service request and provider matching, including through automated technology. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages or HELP for help. Consent is not a condition of purchase. An SMS opt-out does not prevent non-SMS contact that you separately requested or that is otherwise permitted by law.
Cookies, analytics, and embedded content
We may use cookies and similar technologies for essential site functions, security, preferences, and analytics. Embedded content and linked third-party sites may collect information under their own privacy policies. You can control cookies through your browser settings, although disabling some cookies may affect site functionality.
Retention and security
We retain information for as long as reasonably necessary to respond to requests, operate the matching service, maintain consent and compliance records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee complete security.
Your choices
You may request access to, correction of, or deletion of personal information, subject to applicable exceptions. You may also withdraw SMS consent at any time by replying STOP. To make a privacy request, use the request form on dentonslableak.com or call or text (469) 238-2757.
Children
This website is intended for adults seeking property-service information and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above will reflect the latest revision.
Contact
For privacy questions, use the request form at dentonslableak.com or call or text (469) 238-2757.